Non-serviced brands

We cover a wide range of service options, but there are some brands we don't support.

  • 5th Element
  • BOS Suspension
  • DT Swiss Wheels: we no longer provide service and warranty support (effective 15th March 2021) for DT Swiss Wheels.  Please direct all service and warranty queries to DTSwissService@madison.co.uk
  • FOX Brain Suspension: contact Silverfish Service Centre / Plush Suspension
  • Maverick: contact John Atkins Cycles
  • Pace Suspension - contact Pace
  • RockShox Brain Suspension: contact Plush Suspension 
  • Specialized: contact Specialized UK
  • Suntour: contact Greyville Enterprises 
  • X-Fusion: contact Upgrade Distribution