About Us

TF Tuned

Bicycle and Mountain Bike Suspension Servicing

TF Tuned is Europe's leading independent mountain bike suspension specialist based in the UK. We focus on highly individual servicing with a reserve-booking system that means a fast turnaround and the minimum downtime for you - normally, you need only be without your suspension for 3 working days. The business was established in 2004 and now services, tunes and repairs in excess of 7,000 forks, shocks and seatposts a year.

Our technicians have over 50 years experience of servicing and tuning suspension between them and each specialises in at least one of the brands we fettle.

We also offer a range of tuning options including after market upgrades from FAST Suspension and Vorsprung. To book a service or for more information contact us today on 01373 826800 or use the' book a service' option on our homepage.

New Suspension Fork and Shock Sales

TF Tuned sell a large range of new suspension forks and shocks from leading brands including RockShox, Fox, Ohlins, Cane Creek, Marzocchi and DT Swiss.

Every fork and shock sale includes a full check with one of our technicians setting up your new suspension for you and your riding style. Our independence means you'll receive an unbiased opinion, and we will do our very best to recommend the best product for you and your budget.

Suspension Parts and Maintenance

TF Tuned also sell a wide range of bicycle and mountain bike suspension parts and maintenance products to keep your suspension running sweet. We stock parts from all of the main suspension manufacturers.

If you can't find what you need in our shop then just give us a call on 01373 826800

Kingdom Bikes

TF Tuned are proud to be the UK's premier stockist of Kingdom Titanium Bikes. Building on our longstanding relationship with the excellent people at Kingdom we can now offer our customers direct sales of these fantastic frames.  We offer the option to buy frame only or take advantage of TF's suspension knowledge and build yourself a rolling chassis with suspension that has been pre-fettled by our expert tuners. 

Finally

We pride ourselves on providing honest, unbiased advice to help you understand your servicing, tuning and upgrade options so that you can make the choice that best suits your needs. We are all mountainbikers and make a point of not trying to upsell you stuff you won't benefit from, or that does not provide good value to you. Occasionally we make mistakes - we're only human - however on the rare occasions when we do get it wrong, we work as hard as we can to correct the situation and put things right.





Ian 'The Boss' Kennedy

Ian bought TF Tuned from Tim & Helen Flooks in March 2009 and in that time has transitioned seamlessly from relative suspension newbie to passionate suspension enthusiast happy to chat ‘leverage ratios’ and ‘instantaneous motion rates’ with the best of them! He now shares TF's ownership and management responsibilities with Paul, Greg & Ruth but we all still call him 'The Boss'. Ian is a veritable numbers expert and can frequently be found buried deep in Excel spreadsheets … although he mostly making sure we don’t overspend on coffee and cake! 

Rides: Specialized Turbo Levo 2020... blingtastic

For all business related queries – speak to Ian





Paul 'The Veteran' Byrom

Paul is an expert fettler and fixer of all things suspension related. His multiple years of industry experience mean that nothing ever fazes him or stops him getting the job done! Paul was probably born on two wheels as he’s always riding - whether it’s commuting on the road bike, ripping it up off road aboard his beautiful Kingdom Hex 29, or going really fast on his latest motorbike.

Rides: Kingdom Hex 29 on Trust Shout and CC Coil IL

For questions about Kingdom, Cane Creek, Vorsprung and Bike Yoke products – speak to Paul





John 'WanJan' Carter

John came to TF Tuned with an work eclectic background (sustainability/ transport/ business) which meant he fitted right in straight away! John loves everything two wheeled and has a penchant for the retro, frequently showing up at the workshop with his latest 'old skool'  purchase to fettle. Most importantly John is far and away the best TF Tuned wheelie merchant and will give anyone a run for their money round the car park.

Rides: Evil Offering on Fox 36 RC2 and Ohlins TTX Air





Adam 'that's amazing' Wickham

Adam is a bike industry stalwart and he was always going to be working here at TF Tuned fixing suspension, it was only a matter of time. As the personification of excitement and positivity Adam will take on anything that’s broken -no matter how shonky - and then make it work. When he’s not fettling suspension (or computers in his spare time) he will be found aboard one of his Kingdom fleet, riding his favourite local trails.

Rides: Kingdom Switch on Marz Z1 and Ohlins TTX

For questions about Cannondale, Marzocchi & DVO suspension – speak to Adam





'Geoffrey Geoffrey Cuddle' AKA Greg Ruddle

Greg has always enjoyed going fast. We think it has something to do with his Motorsports degree and running 60psi in his tyres (although apparently 30psi in your WildEnduros is fine now)! Greg is an expert with the dyno machine but is equally at home managing the technicians’ daily work using a low tech whiteboard and marker pen. Greg began his biking career as a dirt jumper but has now happily progressed from neatly cut dirt jumps to the roots and rocks of the trail. 

Rides: Kingdom Hex 650b on Ohlins RXF M.2 coil and TTX

For questions about  Ohlins products, DT Swiss suspension and wheel servicing – speak to Greg





'Dr' Dave Attewell

Dave is far too qualified to work at TF Tuned, but luckily for us it was decided that his vast experience of the bike industry and passion for fixing things was more important; although he will always be ‘Dr Dave’ in the workshop. Dave is a cyclist to the core and manages to combine ridiculous commuting miles with an enviable turn of speed on his latest Commencal meta 29. Either way, he’s just plain fast.

Rides: Commencal Meta TR 29 on Ohlins RFX M.2 Air and Push MX VanRC

For questions about FAST Suspension, Fox Shocks and RockShox Forks – speak to Dr Dave





'Ruthie' Ruth Thomas

Ruth works in the TF office on the business side looking after a bit of everything including suppliers, stock, the website, marketing, customer service and generally keeping the office running smoothly. Ruth is TF's resident yogi and has been riding mountain bikes since ‘before suspension’ which is probably why she loves her Transition Patrol just a little too much.

Rides: Transition Patrol on Fox 36 RC2 and DPX2

For any business, supplier, office or trade customer queries – speak to Ruth





'HolaDee' Dee Langan

Dee ensures that all TF’s web sales are invoiced and despatched efficiently and on time. She’s also a whizz at processing our warranty paperwork and chasing down missing product codes and proofs of purchase! Dee is a seasoned cyclist and loves seeing new places on two wheels, but of course since joining TF she is now a fully fledged mountain biker too! 

Rides: Trek Fuel EX on RS Revelation and DB Coil IL

For all web sales and general service job admin queries – speak to Dee


Amy 'I Will beat you up that climb' Chadwick

Amy is TF Tuned's office guru and all round technology genius - we have absolutely no idea how we managed so long without her.  Scarily efficient, with an eagle eye for detail Amy can single handedly invoice an entire day's service jobs without batting an eyelid. A logistical whizz Amy deals with all our courier collections & deliveries ensuring that everything is where it should be!  Somehow she also find time to look after TF's Giant snails - Instagram stars Emily & Tayah!

Rides: Rose Granite Chief on Fox34 Push RC2 and CC Coil CS

For service job admin and courier issues - speak to Amy





Al 'yeah I'm fine thanks' Mackinlay

Al (fine thanks) is our 'behind the scenes' techy whizz person. Al is the mastermind responsible for TF's super efficient booking system and he keeps all our key hardware functioning correctly. If something breaks, goes wrong or we really don't know how to fix it, we call Al. When he's not doing clever things with websites for all his other clients Al can be found tweeting about everyday life and riding round Longleat with his seatpost far too high. He is also a BC/UCI Commissaire at the races ... we have no idea how he fits it all in.

Rides: Transition Sentinel on RS Lyrik RCT3 and Fox DPX2 






'Ay' Leanne Hier

Leanne is the mainstay of TF's service job administration.  She somehow manages to decipher our technicians' scribbles to produce a neat record of service work for our customers. Her speedy phone answering reflects her general speedy tenancies as she not only rides bikes fast, she can also swim and run at a pace.  Apparently they call this combination of activities ... 'triathlon' ... Luckily she's also a mountain biker at heart!

 

Rides: Trek Slash on RS Pike RCT3 and Monarch RT3





Jake 'Mob Mob?' Morley

Jake is the personification of mellow and is super chilled, taking everything in his stride.  There's nothing that can't fixed by tea and biscuits!  Jake has always worked with bikes in one form or another and so TF Tuned was the perfect progression for him and he's proven that he's a suspension natural.  Needless to say he's pretty darn handy on a bike too!

Rides: Transition Scout on Fox 36 Fit4 Tractive and DPX2





'Calvin 'Climbs' Jarman

Calvin is the exciteable 'yoof' at TF Tuned - he genuinely has no idea what happened in the world before the 'noughties'.  Fortunately that doesn't apply to his suspension knowledge which is properly nerdy as Calvin applies his mathmatical brain to everything he does and soaks up all new tech information like a sponge. Surprisingly old skool with his bike choices he's still smashing out the runs on a hardtail - his young body can take it!

 

Rides: Stanton Switch9er on Fox 34 Fit4 Push





Johnathan 'Joff' Dinsmore

Joff has arguably the best laugh going and is guaranteed to be providing workshop banter on any subject matter!  Previously a tailor to the exceedingly well dressed, he decided to bring his life long passion for all things mountain biking to TF Tuned and fettle suspension for a living instead. Joff has never been known to turn down cake, biscuits or anything vaguely carbohydrate. Just don't call him Josh or Jeff....

Rides: Trek Remedy on Ohlins TTX/ Lyrik custom tune, natch





Morph 'Friend?' Ruddle

Morph is a part time member of the TF family and his main responsibilities are to greet everyone as they enter the building, clean up any food off the floor and to distract all TF staff members for cuddles and fuss. Can mostly be found curled up asleep on his lovely soft bed under a blanket!

For advice on what bin had the best leftovers and who is the softest with scraps ask Morph!

Chases: Squirrels, Deer, Rabbits and generally wants to be everyone's friend!