About Us

TF Tuned

Bicycle and Mountain Bike Suspension Servicing

TF Tuned is the UK's leading independent mountain bike suspension specialist based in Wiltshire. We focus on highly individual servicing with a reserve-booking system that means a fast turnaround and the minimum downtime for you - normally, you need only be without your suspension for 3-4 working days. The business was established in 2002 and now services, tunes and repairs in excess of 7,000 forks, shocks and seatposts a year.

Our technicians have over 50 years experience of servicing and tuning suspension between them and each specialises in at least one of the brands we fettle.

We also offer a range of tuning options including after market upgrades from FAST Suspension and Vorsprung. To book a service or for more information contact us today on 01373 826800 or use the' book a service' option on our homepage.

New Suspension Fork and Shock Sales

TF Tuned sell a large range of new suspension forks, shocks and seatposts from leading brands including BikeYoke, RockShox, Fox, Ohlins, Cane Creek, Marzocchi and DT Swiss.

Every fork and shock sale includes a full check with one of our technicians setting up your new suspension for you and your riding style. Our independence means you'll receive an unbiased opinion, and we will do our very best to recommend the best product for you and your budget.

Suspension Parts and Maintenance

TF Tuned also sell a wide range of bicycle and mountain bike suspension parts as well as maintenance products to keep your suspension running sweet. We stock parts from all of the main suspension manufacturers.

If you can't find what you need in our shop then just give us a call on 01373 826800

It's All About The Ride

We pride ourselves on providing honest, unbiased advice to help you understand your servicing, tuning and upgrade options so that you can make the choice that best suits your needs. We are all mountainbikers and make a point of not trying to upsell you stuff you won't benefit from, or that does not provide good value to you. Occasionally we make mistakes - we're only human - however on the rare occasions when we do get it wrong, we work as hard as we can to correct the situation and put things right.





Ian 'The Boss' Kennedy

Ian bought TF Tuned from Tim & Helen Flooks in March 2009 and in that time has transitioned seamlessly from relative suspension newbie to passionate suspension enthusiast happy to chat ‘leverage ratios’ and ‘instantaneous motion rates’ with the best of them! He now shares TF's ownership and management responsibilities with Paul, Greg & Ruth but we all still call him 'The Boss'. Ian is a veritable numbers expert and can frequently be found buried deep in Excel spreadsheets … although he mostly making sure we don’t overspend on coffee and cake! 

Rides: Specialized Turbo Levo 2020... blingtastic

 





Paul 'The Veteran' Byrom

Paul is an expert fettler and fixer of all things suspension related. His multiple years of industry experience mean that nothing ever fazes him or stops him getting the job done! Paul was probably born on two wheels as he’s always riding - whether it’s commuting on the road bike, ripping it up off road aboard one of his off MTBs, or going really fast on his latest motorbike.

Rides: Kingdom Void/ Trek Rail/ Road Bike/ Jump Bike all of it ... with a rotating range of workshop suspension

 





'Geoffrey Geoffrey Cuddle' AKA Greg Ruddle

Greg has always enjoyed going fast. We think it has something to do with his Motorsports degree and running 60psi in his tyres (although apparently 30psi in your WildEnduros is fine now)! Greg is an expert with the dyno machine but is equally at home managing the technicians’ daily work using a low tech whiteboard and marker pen. Greg began his biking career as a dirt jumper but has now happily progressed from neatly cut dirt jumps to the roots and rocks of the trail. 

Rides: Kingdom Void/ Trek Rail  ... rotating workshop suspension... Ohlins TTX Air/ TTX Coil, RS Domain

 





'Ruthie' Ruth Thomas

Ruth works in the TF office on the business side looking after a bit of everything including suppliers, stock, the website, marketing, customer service and generally keeping the office running smoothly. Ruth is TF's resident yogi and has been riding mountain bikes since ‘before suspension’ which is probably why she loves her Transitions just a little too much.

Rides: Transition Patrol/ Spur on Fox 36, DPX2, SiD RaceDay/ SiDLuxe

 





Adam 'that's amazing' Wickham

Adam is a bike industry stalwart and he was always going to be working here at TF Tuned fixing suspension, it was only a matter of time. As the personification of excitement and positivity Adam will take on anything that’s broken -no matter how shonky - and then make it work. When he’s not fettling suspension (or doing house renovations) he will be found aboard his all new Transition Spire.

Rides: Transition Spire, Fox 38, Ohlins TTX

 





Jake 'Mob Mob?' Morley

Jake is the personification of mellow and is super chilled, taking everything in his stride.  There's nothing that can't fixed by tea and biscuits!  Jake has always worked with bikes in one form or another and so TF Tuned was the perfect progression for him and he's proven that he's a suspension natural.  Needless to say he's pretty darn handy on a bike too!

Rides: Trek Remedy ... tropical colours,Ohlins RXF, Ohlins TTX





Johnathan 'Joff' Dinsmore

Joff has arguably the best laugh going and is guaranteed to be providing workshop banter on any subject matter!  Previously a tailor to the exceedingly well dressed, he decided to bring his life long passion for all things mountain biking to TF Tuned and fettle suspension for a living instead. Joff has never been known to turn down cake, biscuits or anything vaguely carbohydrate. Just don't call him Josh or Jeff....

Rides: Trek Remedy on Ohlins TTX/ Lyrik custom tune, natch





'Calvan' Calvin Jarman

Calvin is the exciteable 'yoof' at TF Tuned - he genuinely has no idea what happened in the world before the 'noughties'.  Fortunately that doesn't apply to his suspension knowledge which is properly nerdy as Calvin applies his mathmatical brain to everything he does and soaks up all new tech information like a sponge. A recent convert to actual full suspension, Calvin has foresaken his hardtail and now knows what all the fuss was about... 

 

Rides: Specialized Enduro, Ohlins front and back





Michael 'Micycle' Boyles

Big beard, big smile, big on bikes, Mike had brought his two wheeled enthusiasm to the technician team at TF.  Mike likes to go fast on his bikes and is regularly out setting the race pace … but that does mean that it’s rare for a week to go by without something on his bikes needing fixing…!

Rides: Mondraker Foxy, PUSH 11/6, Zebs ...





Callum Whelpton

Callum has transitioned seamlessly from welding to fixing suspension since he joined the TF Technician team. It helps that Callum is one of life’s mountain biking naturals, having done his time in Whistler.  He doesn’t need his kit to be brand new, trust us, he’ll be faster than you.

Rides: Transition Patrol, Fox 36, FAST Fenix





Amy 'Mee Mee' Chadwick

Amy is TF Tuned's office guru and all round technology genius - we have absolutely no idea how we managed so long without her.  Scarily efficient, with an eagle eye for detail Amy manages the TF Webshop stock, sales and despatch. A logistical whizz Amy makes sure all our customer get their orders promptly!

Rides: Rose Granite Chief on Fox36, Cane Creek Coil CS

 





Wiktor 'Vik' Sutor

Working across the daily invoicing, web sales and customer product enquiries Vik has a veritable toolbox of skills & gadgets (photography, design, 3D printing …!!) that he brings to the TF team.  When he’s not broken Vik rides motorbikes and mountain bikes … occasionally...!

Rides: Privateer 161 on PUSH 11/6, Fox bling....





Annette ‘Nettie’ Sawyer

 

 

Nettie is the calm voice of customer service experience in a sea of TF chaos, working her way methodically through the day’s service work.  With a lifetime of experience riding horses, it was of no surprise to us that she’d enthusiastically jump aboard a mountain bike.  Needless to say she’s already on the upgrade path - we taught her well.

Rides: Kingdom Vendetta with Ohlins bling ... full sus on the way ...

 

 





Alexandra 'Lexxi' Denton

One of our fresh-faced youngsters at TF, Lexxi makes swift work of the daily invoicing and handling the job throughput that is TF’s busy workshop schedule.  A newbie to the MTB scene Lexxi has fully embraced all things off road with the arrival of a rather bling Specialized Stumpjumper that she’s taking to the races.  

Rides: Spesh Stumpy, Fox 36/ Float X





Al 'yeah I'm fine thanks' Mackinlay

Al (fine thanks) is our 'behind the scenes' techy whizz person. Al is the mastermind responsible for TF's super efficient booking system and he keeps all our key hardware functioning correctly. If something breaks, goes wrong or we really don't know how to fix it, we call Al. When he's not doing clever things with websites for all his other clients Al can be found tweeting about everyday life and riding round Longleat with his seatpost far too high. He is also a BC/UCI Commissaire at the races ... we have no idea how he fits it all in.

Rides: Transition Sentinel on RS Lyrik RCT3 and Fox DPX2 ... and apparently something called 'gravel' ..






Morph 'Friend?' Ruddle

Morph is a part time member of the TF family and his main responsibilities are to greet everyone as they enter the building, clean up any food off the floor and to distract all TF staff members for cuddles and fuss. Can mostly be found curled up asleep on his lovely soft bed under a blanket!

For advice on what bin had the best leftovers and who is the softest with scraps ask Morph!

Chases: Squirrels, Deer, Rabbits and generally wants to be everyone's friend!